This year’s conference has a strong emphasis on learning through case studies discussions. We will have case study 1-hour breakout sessions on the first day of the conference.
5. Digital Operating Model Redesign in a Global Charity
Case holder: Tricordant
Client organisation: Oxfam GB
As always, VSM proved itself a flexible, scalable rigorous and extremely fast approach to organisation design.
One of the biggest anticipated challenges of the design was incorporating the huge differences required between the divisions in terms of working practices, management styles, culture and ethos. This turned out to be much less of a problem than we thought and actually played into natural differences between individuals – who were able to choose the division that best suited their personal preferences. We believe that being able to describe in some detail what the different regimes would be within each division made choosing much easier.
The implementation process was dramatically quick and relatively painless.
Over the next year some interesting unintended consequences emerged, some good some less welcome.